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Return Timeframe & Conditions
- Miamiluxe offers a strict return window of 10 days from the date of delivery.
- To be eligible for a return, the item must be unused and in its original packaging.
- We strictly do not accept returns or issue refunds for a “change of mind” or “state of mind”.
- Returns are only authorized for items that are demonstrably defective, damaged, or incorrect.
Return Shipping & Labels
- You must contact our support team within the 10-day window to request a return authorization.
- Miamiluxe does not provide prepaid return shipping labels to customers.
- The customer is fully responsible for generating and printing their own return shipping label.
- The customer must pay for all shipping charges associated with returning the item.
- We highly recommend using a trackable shipping service for your return package.
- Please ensure the returned product is securely packaged to prevent damage during transit.
Inspection & Refunds
- All approved returns must be mailed directly to: 1304 NE 1ST AVE, MIAMI, FL, 33132.
- Upon receiving your return, our quality team will inspect the item within 3 business days.
- If the return is approved post-inspection, a refund will be processed immediately.
- Approved refunds are applied exclusively to the original method of payment.
- Original shipping costs paid at the time of purchase are completely non-refundable.