Return Policy

Return Timeframe & Conditions

  1. Miamiluxe offers a strict return window of 10 days from the date of delivery.
  2. To be eligible for a return, the item must be unused and in its original packaging.
  3. We strictly do not accept returns or issue refunds for a “change of mind” or “state of mind”.
  4. Returns are only authorized for items that are demonstrably defective, damaged, or incorrect.

Return Shipping & Labels

  1. You must contact our support team within the 10-day window to request a return authorization.
  2. Miamiluxe does not provide prepaid return shipping labels to customers.
  3. The customer is fully responsible for generating and printing their own return shipping label.
  4. The customer must pay for all shipping charges associated with returning the item.
  5. We highly recommend using a trackable shipping service for your return package.
  6. Please ensure the returned product is securely packaged to prevent damage during transit.

Inspection & Refunds

  1. All approved returns must be mailed directly to: 1304 NE 1ST AVE, MIAMI, FL, 33132.
  2. Upon receiving your return, our quality team will inspect the item within 3 business days.
  3. If the return is approved post-inspection, a refund will be processed immediately.
  4. Approved refunds are applied exclusively to the original method of payment.
  5. Original shipping costs paid at the time of purchase are completely non-refundable.
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